All new mothers will receive a home visit from a Health Visitor between 10-14 days after your baby is born, under normal circumstances. We also aim to have already met you before the birth.  We will contact you to arrange these appointments in advance, by telephone or letter.

You will have a named Health Visitor until your child has received their two year development check, and after this time as needed. Our nursery nurses are key members of our team and you will meet them as well, on home visits and in clinic.

All families that move into the area with a pre-school child will be contacted, to welcome you to local health and community services and make sure that your child’s health records are up to date. If you have moved in and have not yet heard from us, please contact your local health visiting team to arrange a visit.

You can phone your health visiting team for any additional support or information at any point, or call in to the clinic.

Health Visitors are based at the clinics below. If we are out on visits, each team has a voice mail facility and messages are picked up daily. 

If your child is ill you can try your local pharmacy first. They will tell you if your child needs to see a GP. If your child has signs of serious illness contact your GP directly or take them straight to the A&E department of your local hospital.

Most GP surgeries are very supportive towards parents of small children. Some will fit babies into surgeries without an appointment or see them at the beginning of surgery hours. Many GPs will also give advice over the phone.

If you find it difficult to contact your doctor or get to the surgery you can call NHS 111 for medical advice, 24 hours a day.