Publish date: 8 April 2025
The Trust has introduced its own digital portal for patient access to the majority of outpatient and endoscopy appointment letters.
Patients who have a mobile phone number registered with our services will be offered their letter digitally. If the digital letter is not accessed within 24 hours or there is no mobile number held on file, then a postal letter will be automatically sent.
This will mean that patients will be able to view their outpatient and endoscopy appointment details on their smartphone, tablet or computer as well as being able to request to cancel or rebook their appointment.